FAQ

Shipping

Shipping is available in the United States only. Orders placed on Sundays and holidays are not delivered

Free shipping

You can apply to free shipping by ordering an amount of $70 or more

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, as well it must be in the original packaging, you can also apply for a return for exceptions like defective or damaged products. To complete your return we require a receipt or proof of purchase. To return a product, please send an email to info@keepgrazin.com explaining the reason of disagreement and a customer service form will be provided. After receiving your return and inspecting the condition of the product, we will process your return or exchange if it meets our requirements